Digital signage has moved from being the vehicle of large advertisers in public spaces to something that all brands and businesses can employ. Using consumer-grade hardware and cloud-based software, it’s easier than ever to take what you want to say and share it with the world.
Cloud AdWord can seamlessly deliver HD Videos, Dynamic Slide Shows, Weather forecast, content from Social Network Service, RSS, Virtual queue, App Integration, Interactive polls and much more.
Self Registration onboarding to around-the-clock technical assistance, we have businesses of all sizes covered under our range of support plans.
Basic Support : Basic support services are available by default with your Cloud AdWord subscription, You can reach out to our support team through email, call, or chat, or request for a remote assistance session.
Executive Support : Schedule guided one-on-one onboarding sessions with our product experts. Executive support gives you that extra boost you need to configure and successfully roll out your new Cloud AdWord subscription for your business.
Mission Critical Support : With a dedicated point of contact assigned to cater exclusively to your business, Mission Critical Support is an all-in-one service that combines prioritized issue resolution with Strategic Account Management, insight-driven guidance, and pre-emptive support
| Basic Support (Available by default with a paid subscription) |
Executive Support (Costs 20% of your Cloud AdWord subscription fee) |
Mission Critical (Costs 25% of your annual Cloud AdWord subscription fee. (with min. 50 user licenses for Cloud AdWord) |
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|---|---|---|---|
| Knowledge base | |||
| Community forums | |||
| Self-service portal | |||
| Email support | |||
| Live chat support | 8 hours, 5 days/week | 12 hours, 7 days/week | 24 hours, 7 days/week |
| Phone support | 8 hours, 5 days/week | 12 hours, 7 days/week | 24 hours, 7 days/week |
| Remote assistance | |||
| Acknowledgement & initial response time | 6 Hours | 6 Hours | 6 Hours |
| Onboarding | |||
| Dedicated Technical Account Manager | |||
| Report (Usage Reports + Feature recommendations) | |||
| Early access to new features |
Coming Soon
